Privacy Policy

1. Introduction

Welcome to Mojetvoje ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Profile photo, bio, location, and other details you choose to share.
• Transaction Information: Shipping addresses, payment method details, purchase and sales history.
• Identity Verification: Government-issued ID and other documents required for KYC compliance when applicable.
• Communications: Messages exchanged with other users and our support team.
• Listing Content: Photos, descriptions, and details of items you list for sale.

3. Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, search queries, items viewed, clicks, and time spent on the platform.
• Location Data: Approximate location based on IP address.
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketplace platform.
• Process transactions, including payments and shipping label generation.
• Verify your identity for compliance and fraud prevention.
• Personalize your experience, including search results and recommendations.
• Communicate with you about your account, orders, and platform updates.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms of service.

5. Sharing Your Information

We may share your information with:

• Other Users: Your public profile, listings, and reviews are visible to other users. Shipping details are shared with buyers/sellers to fulfill transactions.
• Service Providers: Payment processors, shipping carriers, cloud hosting providers, and analytics services that help us operate the platform.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of our users and platform.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain information as required by law, to resolve disputes, and to enforce our agreements. Transaction records are retained for a minimum of 5 years for regulatory compliance.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal information.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@mojetvoje.com.

9. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@mojetvoje.com